Buying on Treet
Browse
Browse our official collection of secondhand items.
Buy
Purchase from verified sellers across the country.
Verify
Verify items when they arrive to ensure quality is as advertised.
Buyer FAQs
Why should I shop here?
CostumeBox Encore is the dedicated site for buying and selling our products secondhand. We’ve created this space for you to have the best shopping experience for finding and purchasing our secondhand items.
All posts are reviewed prior to going live and your purchases are backed by Treet Protection so you’re guaranteed to receive the product that was promised.
How long will it take for my order to arrive?
After completing your order, an email is sent to the Seller with a prepaid shipping label and they’re encouraged to ship immediately. It usually takes around 3 days for Sellers to get items in the mail, but it can take up to 7 business days. Please note that shipping is paid for by the Buyer.
What happens if my item doesn’t ship after 7 business days?
On the rare occasion where your order doesn’t ship within the 7-day shipping window, we will automatically cancel the order and refund your purchase.
What payment methods are accepted?
All major credit and debit cards are accepted for payment, including: American Express, Visa, MasterCard, and Discover.
What’s the refund/return policy?
All other orders made through CostumeBox Encore are backed by Treet Protection
In order to receive a refund for your order, you must file a Misrepresentation Claim within 72 hours of receiving your order. Here
If for whatever reason you decide you don’t like your item, this is not covered in Treet Protection, but you still can re-list the product without paying any Seller fees. In this case, you must request to re-list the item within 72 hours of its arrival by contacting support@treet.co.
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Buy and sell CostumeBox from your peers. Treet is our partner to help manage this amazing peer-to-peer secondhand experience.